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These terms and conditions apply to the use of my Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below.
Please contact us before you order if you have any questions relating to items that you want to buy or these terms and conditions or if you have any problems when attempting to place an online order. You can either email or telephone 07791 254444.
We reserve the right to modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website.
We reserve the right to change these Conditions from time to time.
We make every effort to ensure that this Website is free from viruses or defects. However, we cannot guarantee that your use of this Website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the Website and screen out anything that may damage it. We will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this Website.
We will take all reasonable care to ensure that all details, descriptions and prices of Goods appearing on the Website are correct at all times and we aim to keep the Website as up to date as possible.
We have made every effort to display as accurately as possible the colours of our products that appear on the Website. However, as the actual colours you see will depend on your computer monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this Website. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this Website.
Unless otherwise specified prices payable for the Goods are subjected to delivery charges and are subject to our right to require payment of delivery charges, insurance costs, customs duties, special handling charges and/or packaging charges as appropriate. The postage cost will be shown in the cart.
We have the right at any time to revise prices to take into account increases in costs including (without limitation) costs of agreed changes in any taxes, duties, levies or exchange rates or costs arising as a result of site conditions, delays, interruptions, lack of information and any other factor beyond our control. No price increases will be applied to any items that have been bought and paid for.
All delivery charges over the agreed amount at checkout must be paid by you. Delivery shall be made at the address specified by you at the time of ordering. We will make every effort to deliver within the times specified and we shall use our best endeavours to deliver the goods to you within 7 working days from the confirmation of order.
All times or dates given for delivery of the goods are only estimates given in good faith and are not conditions or warranties of contract.
If the goods are required for a specific date we recommended they are ordered well in advance to avoid any disappointment.
Delivery charges vary depending on the type of products ordered and the service you select and can only be refunded in accordance with your legal rights under the Distance Selling Regulations and other legislation.
At the time the Goods are delivered to the address given by you the risk in the Goods shall pass to you and you shall be solely responsible for the custody and maintenance thereof.
Payment may be made by any of the methods indicated on the Website. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.
Payment is to be made by bacs and your bank charged this confirms the order has been accepted.
If, in the unlikely event, your goods arrive in a damaged condition or are defective, you must inform us as soon as is practically possible and in any event no later than 7 days after discovery. Failure to do so will deem that you have accepted the goods.
The Goods must be unmodified, have been properly used under normal conditions and have been properly stored, installed and maintained.
The Goods or parts thereof should be returned to us its original packaging together with supporting documentation giving the invoice number and the nature of the defect.
Under the United Kingdom Distance Selling Regulations you have the legal right to cancel your order within seven working days of receipt of the goods.
Your right to cancel only applies if the Goods are unmodified, have been properly used under normal conditions and have been properly stored, installed and maintained. In addition the right to cancel does not apply to software that has been opened or unsealed.
To cancel your order you can either email spitfiregirljp@outlook.com or telephone 07791 254444.
We reserve the right to cancel the order if fault has been identified or we do not or cannot deliver to your area/Country. If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit/ debit card as soon as possible but in any event within 30 days of your order.
We reserve the right to withdraw any Goods from this Website at anytime and/or remove or edit any materials or content on this website.
We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any Goods from this Website whether or not those Goods have been sold; removing or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
We want you to be totally satisfied with your purchase. If for any reason you are not entirely happy with your order we will refund the value of the goods supplied provided that you first notify us of your intention to cancel using the procedure outlined here and providing that the goods, together with the original invoice, are returned to us in perfect condition and in the original packaging to the address specified on the invoice within seven working days after the day of delivery. A certificate of posting should be obtained as we cannot be held responsible for the non-delivery of goods to our address without it.
There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions govern your use of this Website.
This Website, any content contained herein and any contract brought into being as a result of usage of this Website are governed by and construed in accordance with English Law.
If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.
Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
Your Statutory Rights are not affected by these Conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions. For further information about your statutory rights contact your local authority Trading Standards Department or Citizens' Advice Bureau.
Missing or delayed parcels. It is rare for parcels to actually disappear but not uncommon for them to be delayed.
Bespoke Items (Digital Art Commissions)
All Digital Art Commissions are bespoke (customised to purchasers requirements) These items are none refundable, Once payment has been made the purchaser is agreeing to our terms and conditions outlined here.
Process-
Email/form- detailing your requirements and image to be used
Return email- giving a brief of design required, time frame, payment options, amount of alterations for the design and cost of the commission on an invoice.
Customer response to email and payment sent, this confirms agreement to the contact, terms & conditions included here.
To cancel a bespoke commission please notify us via email within 7 days, An admin charge of £25 will be deducted form the full amount refunded.
All artwork will be sent in a digital format.
Commission time frames can take between 2-6 weeks depending on detail.
Affiliate's Links
This website contains links to affiliate sites where we may earn a small referral fee on any orders you may place at no addition cost to yourself. We do not obtain any of your personal details or personal information or payment details. All third party affiliate links may place a cookie on your browsing history for up to 30 days. This is just to link any purchases made via the link from our website. We are not linked to Amazon or any other affiliates in any way other than as a referral source. If you delete your browsing history sales may not be tracked.
Loss claims
Please note Royal Mail and Parcelforce, we do not accept claims from the United Kingdom for loss until 15 working days after the date of posting (10 for Special Delivery™ items) and for 25 working days for international orders.
Damage claims
You must hold on to the damaged items and packaging in case Royal Mail and Parcelforce ask to see them.
Privacy Policy
At Spitfire Girl Aviation we are committed to safeguarding and preserving the privacy of our visitors and clients. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. We do update this Policy from time to time so please do review this Policy regularly.
The Information We Collect
In running and maintaining our website we may collect and process the following data about you: Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data (google analytics). Information provided voluntarily by you. For example, when you make a purchase. Information that you provide when you communicate with us is not distributed by any means.
Use of Cookies
Cookies provide us with information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever. You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer. Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.
Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes: To provide information to you that you request from us relating to our products or services. To inform you of any changes to our website, services or goods and products.
Storing Your Personal Data
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely. Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, Sending such information is entirely at your own risk. We do not store credit card details nor do we share customer details with any 3rd parties
Disclosing Your Information
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below: In the event that we sell any or all of our business to the buyer. Where we are legally required by law to disclose your personal information. To further fraud protection and reduce the risk of fraud.
Third Party Links
On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.
Access to Information
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.
Contacting Us
Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at spitfiregirljp@outlook.com
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